Service Introduction-Shanghai Diesel Engine Co., Ltd. (SDEC)

Service Introduction

Rapid Professional Service

Since established in 1947, SDEC has been devoting to not only providing customers with high-quality engines, but also making service available at customers’ sides by constantly investing a variety of resources on the basis of the national road network to build a country-wide after-sales service network which consists of 15 central offices, 5 regional parts distribution centers, more than 300 core service stations and over 2,000 sales service providers and covers over 90 areas of county level.

SDEC is the first engine enterprise to use the real-time and efficient CRM system to manage after-sales service, significantly increasing the efficiency in acquiring information of unexpected problems, as well as tracking and solving the problems.

More than 300 registered service engineers around the country can provide fast, professional and efficient techniques, parts and service support at any time.


For more information

To know more about the SDEC products and services, please visit our website www.sdec.com.cn or make phone call 400 820 5656.